Can you send me a sample?
Yes we can! Email us at info@smallprints.com.au and we will send you a sample pack.
What type of photographs do you accept?
At smallprints we only accept digital photgraphs that you can upload via our upload button featured on the shopping page.
Please follow the below information to ensure the best results:
Do not crop or edit the digital images you send us. If required we will do this as part of the design.
Professionally Taken Photographs:
Professional photos can be used on the condition that the Photographer provides written permission. We will also include the photographers name on the reverse of the card if requested.
Digital photos should be taken at the highest resolution and in the finest quality setting. The photograph should be taken with a camera of at least 3 megapixels. Please do not crop or edit the photos prior to sending them.
How are the cards printed?
All cards are digitally printed using the latest technology in commercial printers, we do not use a home computer.
What type of paper are the cards printed on?
All cards are printed on 300gsm premium textured paper.
How long does the process take?
Your design pdf for approval will be sent to you within 5 working days of submitting your information. Once you approve the pdf it will then take 10 working days for your order to arrive on your doorstep.
Does my order include envelopes?
Yes all cards and invitations include matching envelopes.
Can I cancel an order?
If work has not commenced on your order, the order can be cancelled. If however, work has commenced on the card no refunds will be given.
What if there is an error with my order?
If the error is our mistake, the order will be reprinted at no charge.However if the error is made by the customer, the card or invitation will be printed at the customers cost. It is the customers' responsibility to ensure all wording and layout is correct prior to approving the proof for printing.