online ordering

Payment & Ordering

As each job is printed on a to-order basis, full payment is required before work can commence on your job.

The easiest and most efficient way to order is via our secure online shopping cart. It’s user-friendly, and because it uses 128-bit encryption, you can be assured that your personal details are treated with the utmost security and privacy.

Secure Credit Card Payment

At smallprints, we use Eway - a secure payment gateway which allows us to accept credit card payment by Bankcard, Mastercard or Visa.

Paypal or Bank Deposit

You can also choose PayPal or we are also more than happy to accept bank deposits.

Proof

A PDF proof will be emailed to you for approval before printing. Once your approval has been received, your job will be sent to print and posted out to you. Please allow 1 week from approval of your proof to delivery. (A timing estimate will be sent to you upon approval).

Proof Reading

The PDF proof is sent to you to check the content. Client errors that are signed off through the proofing process are to be reprinted at the clients expense. It is the client's responsibility to check all copy is correct. Ensure that all text supplied is as final as possible, we allow for one set of text amendments at proof stage.

Changes

Our standard pricing includes the placement of your wording/images into your chosen theme/layout, plus one set of text amendments at pdf proof stage. Additional amendments will be charged at an hourly rate.

Alterations to your order may be made until the final PDF proof is approved. Once approved, no alterations may be undertaken. Signed approval back to us will confirm the completion of your order.

Printing & Colour

Please be aware that due to variations in monitors the colours and images may vary slightly on screen to that of the finished product.

Postage & Handling

Postage is $12 including GST for all deliveries within Australia.

Quantity

A minimum order of 25 items per stationery piece is required.

Timings

Please allow 2 working days to receive your proof for approval. Then allow 1 week from proof approval to receive your goods.